April 22, 2018
Churn, Burn, & Decline
I’ve never been a fan of the ‘churn & burn’ growth model of international agencies that built geographic and revenue scale via a t...
April 5, 2018
You’d be forgiven for thinking that beneath the assiduous fact-finding by leading news brands like the New York Times, The Guardian and Channel 4 in the...
December 5, 2017
Organisational Listening on Social Media
There’s still much that we don’t know about the type of content that stakeholders expect to receive and what conversations they wish to have with organi...
December 1, 2017
A study from Clutch.co, updates data we use in crisis management and communications training that shows how companies’ responses to PR crises affect the...
November 25, 2017
An Ogilvy Media Influence Survey suggests that journalists believe that fake news is creating new trust in traditional news outlets.
The survey included...